Everybody who arrives in a management role for the first time, asks themselves what do I do now? The hard work and technical skills that got them the management responsibility are not the skillset necessary to be successful as a manager.
This programme enables you to easily acquire the key competencies of an effective people manager.
Online and Onsite
22nd September 2023
4 Modules to be completed over 12 online sessions.
Online and Onsite
6th November 2023
4 Modules to be completed over 12 online sessions.
This programme is designed for those who have:
Module 1: Effective Team Player
Module 2: Understanding Self and Others
Module 3: Communicating with Impact
Module 4: Time Management and Decision Making
Module 1: The Role Of The Manager
Module 2: Communicating with Impact
Module 3: Understanding Self and Others
Module 4: Time Management and Decision Making
Module 5: Customer Service
Re-enforce and apply the most effective people management skills to get the best from their team and to address issues promptly and effectively.
This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 5 “Effective Team Player”
“All parts of the programme were very useful. Can’t pick out one part. Really enjoyed the practical part.”
“Very enjoyable and interactive course.”
“I think the fact that it is spread out is great as it allows you to put things into practice before you report back. Thank-you.”
“Training was very effective to help me better myself and understand the important needs of staff members. I learned techniques to bring the team together more.”