Dec 3, 2014 | Blog, Leadership Development
We’re all familiar with the phrase ‘one bad apple spoils the barrel.’ The old idiom is often applied to political organisations and large corporations, but it may be applied to SMEs too. Essentially the phrase refers to negative habitual behaviour that can permeate...
Nov 7, 2014 | Blog, Management Development
How well do you know the individuals in your team? A successful manager takes the time to identify the strengths, skills and interests of team members, and then align them with long-term business goals. Business advisor Tricia Cunningham explains why knowing the...
Oct 7, 2014 | Blog, Management Development
Bill Gates once said, ‘your most unhappy customers are your greatest source of learning.’ However LEAP’s John Raftery, who works closely with SMEs, explains why measuring customer complaints can be problematic and unreliable. Although he acknowledges the value of...
Jul 8, 2014 | Blog, Leadership Development
Success in business depends on so many factors – clarity of vision, product innovation, great customer service, leadership, management capabilities, employee retention, new customer acquisition. Many business owners and management teams are aware that these factors...
May 8, 2014 | Blog, Leadership Development
The primary goals of an Executive Coaching Programme are to support business owners by helping them to clarify their vision for the business, delegate more effectively, and to create the space necessary for innovation in order to drive the business forward. In this...
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