We already know many of the stereotypical characteristics of great business leaders. Many of them have become engrained in our culture such as steely determination, fearlessness, aggression and being thick-skinned. Most people don’t think of ‘detachment’ or ‘reflection’ as major features of effective leadership.
Here, Mike Gaffney discusses these skills and offers leadership advice for those who want to be leaders and how to get others to buy into your vision.
Reflection – create the space to reflect on your vision
Most business owners have a good grasp of the daily activities and operations involved in running their business. The first challenge for them in becoming more effective business leaders is to create the space where they can step away from the phrenetic daily activities and spend time reflecting on where the business is at, and where it needs to get to.
What is their vision for the future of the business? How well do they understand that vision and can they explain it in basic terms to their staff, customers or investors?
Detachment – remain focused on good business decisions
The second challenge for a business leader is to develop a strong sense of detachment. Too many times we have seen business owners become too emotionally attached to the idea of the business, or the location of the business. They see their own self strongly reflected in the success of the business. This lack of detachment can adversely affect their ability to make logical decisions regarding the direction of the business.
Whether its economic contraction or some particular loss-making component of the business, or addressing individuals in the organisation who are not making the required contribution, they get stuck in the mind-set that says ‘this is the way the world is.’ They then just try to work harder and hope they can work their way out of their problems.
Don’t delude yourself into thinking something’s working when it’s not, or you’re gonna get fixated on a bad solution – Elon Musk
To be a good leader it’s important to develop a sense of detachment and be able to look at the business in a cold logical way to determine what is working and what isn’t and then make decisions accordingly. Once a sense of detachment has been developed there is really only one more thing the business leader needs to address.
Clarity of vision – your team needs to know where the business is going
Clarity of vision is vital for bringing others with you as you move your business forward.
You need to provide clarity in terms of where the business is heading and how you are going to achieve your stated aims. Unlike management, business leadership taps into the emotional triggers of the team as to why they want to invest their time and energy in the organisation. The reason clarity is so important is because people will only follow the leader who can provide that clarity of vision and knows where their future is. People want answers to pertinent questions regarding the future and your vision for the organisation.
If I stay with this company…
• Can I develop myself through further training?
• Will there be opportunities for promotion?
• Can I earn more money?
• Will I be able to put my kids through college or pay off my mortgage if I stay with this company?
• Is this company clear about its vision and how it’s going to achieve it?
You don’t have to be an amazing public speaker but you must explain your vision in a way that will make sense to others, so keep it simple – Mike Gaffney
Sometimes the leader thinks they have to be great communicators or be a good ‘people person’ and sure, they are good skills to have. However, even without those skills, if the leader can provide a simple, clear and compelling vision that the whole team can understand and see the merits of, both for themselves personally and in terms of the organisation, then that’s your primary job as a leader achieved.
You don’t have to be an amazing public speaker but you must explain your vision in a way that will make sense to others, so keep it simple. When they get it they are more likely to buy into that vision.
Think of leadership as a skill set to be learned
There is a lazy logic that exists which says ‘leaders are born, not made.’ Well, rocket scientists are not born with their knowledge; they are made through years of study, training and development. So too with doctors, engineers or any professionals. There are management training programmes for junior, middle and senior managers.
Why should it be any different with business leaders?
Leadership is another skill set, another perspective on how to act and engage with the world around you and yes, it absolutely can be thought and it can be learned. A lot of effective leadership hinges on the old Greek philosophy of self-awareness, or as Socrates said – know thyself. Great leaders develop a high level of self-awareness.
They know when they are having a direct positive impact on others and when they are just getting in the way and need to step back, and that takes real awareness and discipline.
Interview by Des Kirby
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