How does futureSME come alive in a business?

LEAP’s Tricia Cunningham explains the advantages for small and mediumTricia Cunningham
enterprises (SME)
participating in development programmes using the futureSME methodology. This business framework was the result of an €8 million EU research project that was successfully carried out by the University of Strathclyde and tried and tested on SMEs across Europe.

Tricia, how does futureSME come alive in a business?
One of the critical tools that we explore in the programme workshops is ‘thinking as one brain.’ We try to get the leaders and managers to understand what they need to put in place to ensure the team are in sync, and implement this in the workplace. So the teams work through how they can develop the team to think as one brain, and understand what the guidelines are for managing team meetings effectively.  That way they can work through information quickly, succinctly and cohesively.

Meetings become productive and employees walk away from the meetings with a clear understanding of what has been discussed, what has been decided, and they are clear about any actions that need to be taken.

We also explore any issues of dissent; when you are trying to implement the visual strategy there are times when the team will encounter road blocks i.e. challenges that have to be overcome. We explore what you can do to ensure that those obstacles can be overcome.  

Implementation is Critical
Many times in the SME sector you are working with small teams because there aren’t that many layers in the organisation. You have the business owner and key employees as opposed to a team of managers. But it’s still vitally important that these key people make it happen.

So the leader and the key people have to decide how they are going to work effectively together, to ensure the visual strategy comes alive and achieves the desired results. Having the visual strategy alone will not ensure success. Having the visual strategy, and working together as one brain, will ensure that you make progress in achieving your business goals.

How many workshops are on the programme?
There are 6 workshops on the programme; the first 4 are focused on developing the visual strategy, and also examining the leader’s role to ensure he/she is functioning properly as a leader in their business. Then we look at the roles of the rest of the team in terms of implementation. So the first half of the programme develops the visual strategy; the second half looks at getting the team on board and moving them along that strategy.

Is there any support system on the programme for participating companies?
Mentoring is an important element on the programme, so at the start of the programme we do a capability diagnostic to assess where the business is today, and that’s completed with the mentor. There are 6 mentoring sessions in total.

On the Business Leadership Programme  they are 6 mentoring sessions for each business owner, and on the Management Team Development Programme there are team mentoring sessions.  So you might have three people from one business and they will have one mentoring session after each workshop.

Why would you recommend this programme over others Tricia?
It’s based on intensive research on large successful corporations by the EU Framework 7 project . These programmes have been proven to work, they’ve been validated. They have been used by large organisations to succeed, and they have been translated in a way that is workable and practical in an SME environment.

It’s also different from other programmes because it comes with qualified mentors. They fully understand the futureSME process, they understand small and medium businesses, and they know what it’s like for a leader trying to transform their business.

They work closely with the participating companies. So you have that individual element in the workshops where people can exchange ideas, share their understanding, and then the individual can apply what they learn to their own company. That’s what makes the difference, and that’s what makes it so successful.

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Interviewed by Des Kirby
Are the issues mentioned by Tricia currently affecting your management teams? Feel free to share your thoughts in the comment box below.

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