Mar 3, 2015 | Blog, Management Development
What is Visual Management? How do you go about developing a visual management system within your business? In our continuing series of visual management training articles, John Raftery delves deeper into the process of visual mapping. Here he discusses how management...
Feb 24, 2015 | Blog, Management Development
People generally dislike or avoid conflict. It makes them uncomfortable so ignoring escalating issues is an approach adopted by many. However, when addressed early and effectively it can help clear tensions, address underlying issues and lead to innovation. So what...
Jan 27, 2015 | Blog, Management Development
Whether you’re a newly appointed manager or one with extensive experience, managing a demotivated team is challenging, frustrating and time consuming. Here are 3 common management mistakes often made that result in teams being demotivated and unproductive: 1....
Nov 7, 2014 | Blog, Management Development
How well do you know the individuals in your team? A successful manager takes the time to identify the strengths, skills and interests of team members, and then align them with long-term business goals. Business advisor Tricia Cunningham explains why knowing the...
Oct 7, 2014 | Blog, Management Development
Bill Gates once said, ‘your most unhappy customers are your greatest source of learning.’ However LEAP’s John Raftery, who works closely with SMEs, explains why measuring customer complaints can be problematic and unreliable. Although he acknowledges the value of...
Sep 4, 2014 | Blog, Management Development
Hans Selye, the Austrian endocrinologist is credited with introducing the word stress into our modern lexicon. Selye once said ‘it’s not stress that kills us, it is our reaction to it.’ For busy managers, the key to reducing stress levels lies in their ability to...
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