Venue: Radison Hotel Ennis Road

Times: 9.30am – 4.30pm

Delivered over 6 interactive full day workshops – QQI Certification available (Component Certificate Level 6 – Managing People)

Wednesday March 6thUnderstanding Management
Wednesday March 20thLeading Teams
Wednesday April 2ndUnderstanding Self and Others
Wednesday May 1stCommunicating for Performance + Managing Conflict
Wednesday May 15thTime Management and Delegation
Wednesday May 29thManaging Change

To book your place, contact Mike Gaffney on 091 755 736

This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People”

Target Audience: This programme is designed to support a combination of team leaders, supervisors and managers. It is of benefit to managers looking to enhance their skills further and looking for practical application of best management practices and how to successfully apply them consistently.

Participate in an engaging programme that focuses on the key skills for effective management. Each workshop incorporates practical approaches based on best practices. Participants will work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes. Through this experience participants will determine the best approaches for managing people and options for addressing issues as they arise.

Each workshop is highly interactive using group discussions, individual reflection and group exercises to explore issues and develop identified management skills.

Feedback from previous programs: List

  • The training is excellent – interaction strongly encouraged – I would recommend strongly
  • Will recommend my company should send more staff on this course
  • I thoroughly enjoyed the programme, it gave excellent insights into myself and my skills
  • Excellent content made for engaging and thought-provoking sessions, memorable tools and great group dynamics
  • Great course, really relevant to work situation and how best to handle them
  • Found course excellent with a wealth of information and knowledge passed. Would strongly recommend to anyone in or starting a team leader/management role

The Front Line Managers Programme has enabled participants to:

Re-enforce and apply the most effective people management skills to get the best from their team and to address issues promptly and effectively.

Training Company Name and Website: LEAP

Management Team Alignment

“My managers are working hard but I get the sense that we’re not necessarily working towards the same goals. We have a piece of paper with a mission written on it but it’s pretty meaningless to our day-to-day work.”

If these words resonate with you, Management Team Alignment could be the programme to get you and your team on track again. Business success is not all your responsibility. Yes, your management team needs to trust you to lead it, but each team member also needs to take responsibility for his or her part in achieving your business goals.

What will it do for me?

The Management Team Alignment Programme will help you:

  • Develop a relevant mission, a meaningful vision and values that truly reflect the world view of your leadership team
  • Create a visual map of where you want to go
  • Create a visual strategy showing how to get there
  • Use visual management tools to make it happen

Visual Management Tools can unite a team in the task of achieving the business objectives leading to improvements in all your key metrics including increased operational capability, improved performance, greater adaptability, reduced costs, more sales, better customer satisfaction scores and increased profits.

Visual Management Tools are at the cutting edge of strategy development and implementation in SMEs. They have the advantage of being obvious. Rather than words on a page in an annual report or a drawer, they are pictorial representations of goals, values and strategies that are seen and used.

What is it?

Management Team Alignment is a heavily subsidised, high-impact programme available in your place of business, wherever that is in the country.

Look forward to:
  • In-house programme delivered over 3-6 months
  • Six sessions comprising two full-days and four half-days
  • FutureSME diagnostic – a detailed assessment of your business capability. At the end of the programme we review the diagnostic to evaluate how the organisation has improved because of the Management Team programme
  • A visual strategy founded on a clear and exciting mission, vision and values

Who delivers the programme?

The Management Team Alignment programme is available on request and is delivered by LEAP.

LEAP are leadership and management development experts based in Galway and serving clients nationwide. Established in 2000, they have an outstanding track record of working with management teams to (a) identify issues that are preventing them from achieving the kind of success they had hoped for and (b) develop a plan of action that they can implement and measure with real tangible results.

Who is it for?

Management teams, preferably including the Managing Director or Owner Manager.

How much does it cost?

  • The subsidised programme fee is €3,970 per company
  • This programme is delivered in-house to a single company

This is just what we need. What do I need to do?

Contact: Brian Colleran, Business Development Manager
+353 87 292 8900

LEAP are delighted to announce that Mike Gaffney will be working with Finn Harps football club in the development of a new strategic development plan beginning in October. The plan will support the long term development of the club.

A statement from the club secretary John Campbell said:

It is with this in mind that the club is running a focus group workshop at the start of the strategy development process, which will be held on Monday 3rd of October from 6-8 p.m. in the Villa Rose Hotel, Ballybofey.

The focus session will be facilitated by Mike Gaffney of LEAP and it will follow the format of round table discussions, with the insights from each table captured and collated by LEAP. These insights will provide direct insights into the formulation of the club’s strategy.

The purpose of the strategy is to provide all the club’s stakeholders with a clear understanding as to where Harps is going and how it proposes to get there.

To read the full statement visit Finn Harps Website


LEAP would like to say many congratulations to the NUIG staff who recently completed LEAP’s Management Development Programme. Upon completion of the programme participants received their Level 6 QQI Component Certificate in Managing People. We wish all of you continued success in your careers.

Pictured: NUIG staff with their QQI Level 6 Certificate in Managing People
Front Row: Nuala McGuinn, Tricia Cunningham (LEAP programme facilitator), Orla O’Donovan, Sylvia McDonagh
Back Row: Ronan Kennedy, Kevin Hynes


QQI level 6 component certificate in managing people

Every team member needs to ensure that they maximize their contribution to the company. Companies require a fully engaged team to deliver consistently high levels of performance. To support team members in raising their game LEAP’s programmes, built around core people performance areas, will enable individuals to increase their contribution by applying proven practical approaches with immediate impact on the organisation.


Event: An Evening with John Raftery, Senior Partner with LEAP
Speaker: John Raftery Executive Coach
Location: Sligo
Venue: Glass House Hotel
Date: Tuesday March 22
Time: 5.30pm
Cost: Free


“Would your business be better off if some of your employees didn’t show up for work?”

According to recent surveys there is a large proportion of employees disengaged from their work. I have heard it said so many times that things run better when he or she is absent or when someone leaves there was no need to replace them. What about your critical employees? If they won the lotto and called you on Monday morning saying that they quit, how would you cope?

In the normal distribution of employees performance you will invariably find about 20 are top performers and unfortunately about 20 are at the bottom. Everyone else is in the middle. How do you get more from your team when this is the reality for most managers?

Your team is your most valuable resource but it is also your biggest cost. Are you getting value for money?

The answer to these questions may lie in engaging with the Management Team Programme. This programme has been successfully delivered to several businesses over the last number of years. The programme has been very well received and in many instances has had a high impact on the performance of the business. The programme uses the futureSME methodology which focuses on developing a visual strategy for your business and implementing practical visual management tools while also developing the leadership and management capabilities within your business.

The “futureSME” business model was developed as part of a major cross-European project funded by the EU Framework 7 project and is accredited by the University of Strathclyde. The business model provides a strategic and operational framework, specifically developed for SMEs, to optimise organisational competitiveness and establish sustainable growth. LEAP is the licensed provider of “futureSME” in Ireland.

It has the power to transform your business.

The Speaker: John Raftery

leadership, leadership ireland, executive coachJohn Raftery will give an overview of the programme and draw on his experience of working with SME’s over the last ten years. John will give practical examples and discuss issues faced by senior managers and owners in a no-nonsense style. You will find his presentation thought provoking and challenging.


Contact Us
Tel: 091 755736

We are delighted to announce that LEAP have been shortlisted in the Business Support category for the 2016 Innovation and Excellence Awards.

The Corporate Livewire Innovation & Excellence Awards  is the leading global awards programme celebrating growth and strong performance across all industry sectors. Via an extensive judging process, the awards will recognise individuals, teams and businesses that have demonstrated success and innovation over the last 12 months. This awards programme champions the success of innovators and leaders across all industry sectors.

The Innovation & Excellence Awards give recognition to businesses that are transforming their respective industries and the standard-bearers of excellence by continually setting industry trends as well as showing significant advances in terms of innovation and improvement. With this awards programme, no business is too big or too small. The awards are open to organisations and individuals working in a wide range of sectors around the world. Our past winners have included multinational organisations working on a global scale as well as hardworking national or regional companies that simply deserve the recognition.

Corporate LiveWire

Blog Awards Ireland 2015Best Company Marketing and Communications Blog

We are delighted to announce that LEAP have been shortlisted for the Best Company Marketing and Communications Blog category for this year’s Blog Awards Ireland 2015.

The blog’s theme is leadership and management and focuses on ways to address common issues faced by new and established managers, and also the leadership challenges facing business owners.

The PUBLIC VOTE is now open for the 2015 Blog Awards Ireland!
Voting will be open for TWO weeks from Monday, 7th September.
LEAP would really appreciate your vote!

You can check out the Blog Awards Ireland website at

Thank you for your time and your support.


The LEAP Team